SMS templates

The SMS templates extension is pretty similar to the Email templates, therefore it is used to create customized SMS messages for sending different kinds of notifications. Unlike emails, SMS messages are not free of charge and additionally, they allow fewer characters than the email does. The longer the message is, the more expensive it will be to send it, that is why it is a good idea to be careful how much information you include in it.

The software is in BETA and some feature aren't available at the moment or may be subject to change.

Main Settings

Once you have created an SMS templates extension, you can customize it in the configuration section. Main settings incorporate three tabs: ‘applied to’ that can be used to link the SMS to one or more calendars, ‘actions’ which can be used to delete or duplicate it and ‘main data’ which contains the following:

1NameEdit this field to change the name of the SMS template. Only you can see this name.3MessageWrite the message you want your clients to read when they receive the SMS message. Unlike emails where you can write all you want, it is a good idea to keep the SMS as brief as possible.
SMS templates configuration

Advance Settings

The SMS templates extensions can take advantage of conditions, availability and schedule, which you can set in the advanced settings. For more information on how to use the advanced settings, check the following sections of Pinpoint.Docs: Availability and Schedule and Conditions.


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