Pinpoint Booking System WordPress Plugin (PRO version) Reviews
4.7 out of 5 stars (262 reviews)
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Very bad support and bugs
Overall the plugin is not ok. Design is kinda chunky and not customizable...pgl2 months ago
It's pretty basic for the pro version and a lot of features that I think should be essential in any booking system for rental owners of several units are missing.
Edit bookings to another date isn't possible, which is a huge problem!
Re-send notifications also not possible
Showing of past reservation not possible
Customer support says 48hrs to reply, I have several times messaged them and didn't receive an answer at all. Sometimes they answer but it takes them around 3-4 business days rather than 48hrs.
This could definitely be improved for PRO version buyers.
Not sure if we gonna use the plugin for the future again as there's no try from the support team to develop it better with these necessary features.
Stay away from this plugin, it's a huge problem.
Terrible Product - Appalling Customer Support - Avoid like the plague
At $95 dollars a year, this has to be one of the worst plugins available for Wordpress. There are so many issues with the booking system they are impossible to list all here but include lack of device responsiveness, unable to test system before going live, no booking confirmations when entering bookings in the back end, no simple way to style the front end and license renewal does not retain existing data. But most of all the support is truly awful: they quote up to 48 hours but often takes twice that and is usually apathetic and unhelpful. There is a reason why this plugin is not available via either Wordpress.org or Envato and that is because both those platforms would probably throw it off. Ask yourself one question before purchasing this plugin: why does their website not have a working demo of the booking system? I've asked why and, funnily enough, they haven't got back to me yet. If you want a booking system that works with excellent support, use Maestrel's HBook plugin.paul133 months ago
Inglésmarvic19059 months ago
no se visaliza y su soporte tecnico es muy malo. no te responden y llevo dos meses tratando de que me den una solucion y no me responden.
It is not visible and its technical support is very bad. They don't answer you and I've been trying to get a solution for two months and they don't answer me.
2018: no mobile?
Issues and promised updates for mobile in back end has been going on for ages with you saying, next update, next update. Impossible to use the admin calendar on our phones or tablet. For now, we always have to be at the office, which is not realistic. All my clients have abandoned this plugin.gbgbgb2 years ago
Fatal error on WordPress 9.6leclerc web2 years ago
can not activate pro licensevvalladolid3 years ago
I can not add calendars
I’m doubting that it really works
it’s a theft
A lot of bugs with my theme ENFOLD.urdaniz5 years ago
Calendar widget doesn't work….
Error in translations...
And so on...
I don’t know if this plugin is broken on my rig or if it’s just this poorly designed, but there’s absolutely no reasoning behind what I’m witnessing.webeindustry5 years ago
The status page has half the check marks and they don’t make any sense. The color scheme has a deadening grey with a very sharp orange, as if that didn’t scream broken do-not-use to everyone? The calendar/reservation system seems overly complex with no flow or reasoning as to how to get a basic setup going.
Is this effectively broken and just for show without a purchase or something? I couldn’t even begin to test it out. Spent an hour going over it and decided this was a project gone awry. Maybe it had something going for it in an earlier version, but it doesn’t make any sense right now.
Hard to translate
Lamentable - unble to translate fully, separate posts in WPML or Polylang for each property requires four calendars instead of being able to use one calendar that can be translated through Codestyling Localization or strings translation in PL or WPML.fontanasteve5 years ago
I wasted almost a week of my life on this useless theme.!
It's useless for our small auberge since there's no "edit reservation" feature.MEDIAMACHINE5 years ago
After update, all my translations are deleted :(PJone5 years ago
very bad plugin ....