Default email template


This topic contains 2 replies and has 2 voices. Add reply
  • 5 months ago

    Does the email template work? I have created several different email templates for my calendars. If, I do an order using the pay on arrival payment method, it uses the correct email template.
    If I do an order using it uses the default template. The one that says:
    "The period has been book. Below are the details." It does add the order below but does not use my custom email template like the other payment methods do.

    Where in the code does it set the template? I don't mind checking. Thanks!
  • dragos dragos Support team #10790
    5 months ago


    When using a payment gateway add-on you will find in email templates designated template for that add-on. Please see the screenshot below.

    Best regards,
    Support team
Useful links
Support statistics

2796 topics

1998 topics are solved

26 topics are unsolved

197 topics are unsolved because the customer did not reply

575 topics are unsolved because a feature was not available

Working hours

We will try to answer your questions in maximum 48 hours, usually between:

07:00 (07:00 AM) – 16:00 (04:00 PM) GMT
Working Days (Monday – Friday)